Privacy Policy

Effective Date: May 26, 2025

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Kaios Technologies Pvt. Ltd. (“Kaios” or “Company” or “we” or “us”) respects your privacy and is committed to protecting your personal data. We implement reasonable security practices appropriate to the sensitivity of the information we handle and in accordance with the nature of our business.

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This Privacy Policy outlines the way we collect, process, store, and handle personal information including sensitive personal data or information (“SPDI”) under the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023, as amended from time to time.

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This Policy applies to any personal data collected by Kaios through our website and offline channels, including submissions through forms, job applications, or participation in events. It also applies to personal data from users in the European Economic Area (EEA), regardless of format.

• Personal Information: Any data related to a natural person that can directly or indirectly identify that person.

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• Sensitive Personal Data or Information (SPDI): Includes but is not limited to:

  • Passwords

  • Financial information (e.g., bank account, credit/debit card)

  • Health data (physical or mental)

  • Sexual orientation

  • Medical records

  • Biometric data

  • Government ID numbers (PAN, passport, etc.)

  • Any combination of the above provided or processed by us under lawful contract

We collect personal data through the following means:

Directly from you – via forms on our website, physical visits, events, feedback, or job applications.

From third parties – including service providers for offering support, personalized services, and marketing (only with your consent).

Automatically – including IP addresses, browser types, pages visited, cookies, and device identifiers.

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Types of Information Collected

• Name, contact details, DOB, gender, address

• Identity proof (PAN, passport, etc.)

• Usage data, location data, and IP address

• Any additional information provided voluntarily

Kaios may use your information for:

• Providing and improving products and services

• Responding to queries and feedback

• Complying with legal and regulatory obligations

• Sending you promotional and service-related messages

• Internal analytics and system performance

• Safety and surveillance (e.g., CCTV footage)

• Legal purposes including dispute resolution and enforcement of contracts

We will retain your data only for as long as necessary for the purpose it was collected or as required by applicable laws.

We process your personal data under one or more of the following legal bases:

• Consent: You have given clear permission for us to process your data.

• Legitimate Interest: For business improvements, safety, legal compliance, and communication.

• Contractual Necessity: For pre-contractual or contractual obligations.

• Legal Obligation: To comply with applicable regulations or government orders.

You may withdraw your consent anytime by contacting contactkaiosstore@gmail.com. Withdrawal will not affect prior lawful processing.

Kaios does not knowingly collect data from individuals under 18 without parental or legal guardian consent. If you believe we have inadvertently collected such data, contact us immediately at contactkaiosstore@gmail.com.

We share your data only when:

• Required by internal teams for legitimate business purposes

• Engaging third-party service providers under data protection agreements

• Legally obligated to disclose data to authorities or regulators

• In case of business restructuring, merger, or acquisition

We do not sell your personal data.

We use industry-standard security controls (technical and organizational) to protect your information from unauthorized access, alteration, or disclosure. Access is strictly restricted to authorized personnel.

Your data will be retained only as long as necessary for the purposes stated or as required by law.

As a data subject, you have the right to:

• Access, review, or correct your personal data

• Withdraw consent

• Request deletion of your data (where permissible)

• Object to certain data processing activities

To exercise these rights, email us at contactkaiosstore@gmail.com. We may require identity verification for security purposes.

If you have concerns or complaints related to data privacy, you may contact our designated Grievance Officer Email: contactkaiosstore@gmail.com

Our website may contain links to external sites. Kaios is not responsible for the content or privacy policies of such websites. You are encouraged to review their privacy terms.

Kaios disclaims all warranties regarding the accuracy or completeness of information on the website. We shall not be liable for any direct, indirect, or consequential damages arising from the use of our services.

Kaios may modify this Policy from time to time. Updated versions will be posted on our website and take effect immediately. Continued use of our services implies your acceptance of the updated Policy.

By using our website and services, you acknowledge and agree to this Privacy Policy. For queries, please write to us at:

Email: contactkaiosstore@gmail.com
Website: www.kaios.shop